Category Archives: Industry-Insurance

Basic Troubleshooting

For Administrators and IT:

Have you ever lost your etfile integration toolbar and do not know how to get it back? Have you received messages to contact support when trying to use your integration toolbar? Learn easy solutions to help yourself correct common problems in etfile.

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Basic Tips and Tricks

For Administrators, Users and IT:

Do you know how to use the new and existing annotation tools? Do you know how to use the form typer? Plan to attend this class as a new or existing user to make sure you are getting the most out of all of the great etfile features!

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Advanced Searching

For Administrators and Users:

Are you proficient with all the methods of searching available in etfile? Chances are you know how to do a customer level search or an activity or policy level search, but do you know how to do a folder, document name or keyword search? In this session on all things searching we will cover all facets of the search dialogues in etfile and how you can get the information you need by doing different specific searches.

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Back to Basics

For Administrators and Users:

Are you a new etfile user? Have you been using etfile for a while, but want to get back to the basic topics? Learn how to attach documents to customers, activities and policies in your management system or attach documents without using a management system. Don’t miss this valuable refresher course!

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